About Us

Orange County’s Animal Services Center is located at 1601 Eubanks Road in Chapel Hill, NC.


Animal Services has animals available for adoption, and also partners with area rescue organizations to place as many animals as possible with loving homes. We provide animal intake services and Animal Control services to the unincorporated portion of Orange County and Hillsborough and are responsible for enforcing State and County laws that apply to animals (including cruelty laws, nuisance animals and dangerous wildlife). We also manage licensing and offer many other services such as community spay/neuter programs.

Animal Services Center Hours

Many of our services are available by appointment at this time. Please call 919-942-7387 and choose the option that best fits your needs. If a staff member cannot answer right away, please leave a message and someone will return your call as soon as possible.

We will be CLOSED on the following days:

  • Thursday, 12/23/21, through Monday, 12/27/21, for Christmas.
  • Friday, 12/31/21, and Saturday, 1/1/22, in honor of New Year's Day. 

Please dial 9-1-1 if you have an animal-related emergency when we are closed (such as animal bites to humans or exposure to rabies). 

Otherwise, our regular hours are as follows...

  • Monday: 1 p.m. to 6 p.m.
  • Tuesday: 1.p.m. to 6 p.m.
  • Wednesday: 1 p.m. to 6 p.m.
  • Thursday: 1 p.m. to 6 p.m.
  • Friday: 1 p.m. to 6 p.m.
  • Saturday: 1 p.m. to 5 p.m.
  • Sunday: Closed

See other county holiday closings here.

MASKS ARE REQUIRED AT ANIMAL SERVICES. All visitors and employees accessing Orange County facilities will be required to wear a face covering indoors regardless of vaccination status.  We ask that everyone practice social distancing while conducting business at our facility to reduce the spread of COVID-19.

Cat On the Ground

Animal Control Field Service Hours

  • Monday to Friday: 8 a.m. to 5 p.m.
  • To contact Animal Control during regular hours, dial 919-942-7387 and choose option 1.
  • For Animal Control emergencies after hours, please call 911 to be connected to our on-call Animal Control Officer.

Animal Services Mission

The Animal Services Department strives to meet the needs of residents by working with volunteers and other partners to deliver cost-effective and integrated sheltering and animal control services that ensure the health, safety and well being of humans, pets and the community as a whole.  Addressing the problem of pet overpopulation with a proactive and positive approach is an integral ingredient of the department’s mission.