Frequently Asked Questions
How do I set up new recycling service?
My recycling cart is damaged, how do I get a new one?
If your recycling cart is damaged please email us at email@example.com or call us at 919-968-2788 and we will repair or replace it as soon as possible.
How do I get a second 95 gallon rolling cart?
Please send $60 cash, check, or money order to the below address, along with a note that includes your name, address, phone number, and a written request for a second cart. This is a one-time fee. If you are using a check please include your driver's license number as well. Once we receive payment we will call you to confirm receipt and put in a work order to deliver your cart.
Orange County Solid Waste Management, 1207 Eubanks Rd, Chapel Hill, NC 27516.
How and where can I recycle a specific item?
For information on specific items please see our A-Z Recycle Guide. If there is an item that is not listed there please email us at firstname.lastname@example.org or call us at 919-968-2788 and we will respond as soon as possible.
How do I find out which day my recycling will be picked up?
Steps to Know your Recycling Route
1. Visit the Aries web page.
2. Type in your address.
3. In the orange menu on the left side of the screen click the Recycling & Drop-Off Locations tab.
4. If you are Urban, it will provide your weekly pickup day.
5. If you are Rural, your Route Info should display which route number you are on, 1 through 10. Refer back to this page, locate your route, and note your recycling pickup dates, and day (every other week).