About Us

Orange County Animal Services (OCAS) will transition to appointment-based services as of Wednesday, March 18. The purpose of this transition is to continue to prevent or slow community spread of the novel coronavirus (COVID-19) in accordance with the recommendations on social distancing provided by public health officials. The OCAS facility will be closed to the public with the exception of appointments made in advance. However, Animal Control and shelter operations staff will be reachable by phone and responding to messages during business hours as normal. 

As of Friday, 6/12/20, Orange County has extended its COVID-19-related state of emergency through Aug. 31 and has mandated the use of face coverings in many situations. We are asking that everyone wear a mask when conducting any in-person interaction at our facility unless they meet exceptions outlined here. Please see this page for more information about face coverings.

Please see more details about our operations here

Orange County’s Animal Services Center is an open-door facility and operates both intake and adoption services. We are open to the public six days a week at our Animal Services Center, located at 1601 Eubanks Road in Chapel Hill.


Animal Services has animals available for adoption, and also partners with area rescue organizations to place as many animals as possible with loving homes. We provide Animal Control services to the unincorporated portion of Orange County and Hillsborough and are responsible for enforcing State and County laws that apply to animals (including cruelty laws, nuisance animals and dangerous wildlife). We also manage licensing and offer low-cost rabies clinics, spay/neuter programs and other services.

Animal Services Center Hours

Due to COVID-19, our facility is currently closed to the public unless you have made an appointment in advance. To make an appointment or for other inquiries, please call 919-942-7387 and follow the prompts that best fit your needs.

We will be CLOSED on Friday, July 3, for Independence Day. For Animal Control emergencies during this time, including potential rabies exposures or animal bites to humans, please dial 9-1-1 to be connected to our on-call Animal Control Officer. Otherwise, our regular hours are as follows...

  • Monday: Noon to 6 p.m.
  • Tuesday: Noon to 6 p.m.
  • Wednesday: Noon to 6 p.m.
  • Thursday: Noon to 6 p.m.
  • Friday: Noon to 6 p.m.
  • Saturday: Noon to 5 p.m.
  • Sunday: Closed

Pet visitations end 30 minutes prior to closing daily.

See other holiday closings here.

To contact our Animal Services Center, dial 919-942-7387 and choose the option that best fits your needs.

Kitten in a Hammock
Cat On the Ground

Animal Control Field Service Hours

  • Monday to Friday: 8 a.m. to 5 p.m.
  • To contact Animal Control during regular hours, dial 919-942-7387 and choose option 1.
  • For Animal Control emergencies after hours, please call 911 to be connected to our on-call Animal Control Officer.

Animal Services Mission

The Animal Services Department strives to meet the needs of residents by working with volunteers and other partners to deliver cost-effective and integrated sheltering and animal control services that ensure the health, safety and well being of humans, pets and the community as a whole.  Addressing the problem of pet overpopulation with a proactive and positive approach is an integral ingredient of the department’s mission.