Curbside Service

Curbside service is available by appointment at our library locations in Hillsborough and Carrboro. Use your online library account to place an order and our calendar to schedule appointments. If you need assistance, visit our YouTube channel to watch instructional videos, or give us a call at 919.245.2525.

Curbside hours at the Main Library in Hillsborough and the Cybrary in Carrboro

Tuesday and Thursday, 10 a.m.-1p.m.

Step 1Place a Hold

  • Find the item(s) you’d like to borrow in our online catalog
  • Click Request it
  • Sign in to your library account, and select the branch where you will pick up your order
  • Click Submit to confirm. You will receive an email when your order is ready to pick up

Step 2 make an appointment

Make an Appointment

  • Once you receive an email that your order is ready, click on the link provided in the email to make an appointment
  • You will see all upcoming appointments displayed on our online calendar. Scroll down until you find a convenient, available appointment date and time. (If it's the end of the month, advance the calendar to the next month)
  • Click on the desired appointment and log in to your library account when prompted
  • On the registration page, click Continue to complete your reservation. You will receive a confirmation email providing you with the details of your appointment

Step 3 Pick up library itemsPick Up Library Items

  • Park in a designated curbside spot and call the phone number on the sign
  • Be prepared to give the librarian your library card number
  • Wait in your car until the librarian comes outside with your items
  • Wait for the librarian to go back inside before getting items from the pickup table
  • Return to your vehicle and exit the curbside service area through the parking deck

  • Park and walk to the sign marking the pickup area
  • Call the phone number on the sign and give the librarian your library card number
  • Remain 6 feet from the pickup cart
  • The librarian will come outside and place your items on the pickup cart and go back inside
  • Get your items and return to your vehicle

step 4 return materialsReturn Materials 

  • You may return regular-sized items, including books, DVDs, CDs, and video games to our book drops 
  • Please place wi-fi hotspots, Kindles, oversized books, Literacy Book Bags or Book Club Kits in the curbside bins designated for this purpose or bring them into the building

download instructions (pdf)

Our staff will wear masks and will physically distant from customers.